- Experience
- 56+ yrs
- Based in
- Bangalore Karnataka
- Speaks
- 3 languages
- Skills
- 21
About
MCSE Certified from Microsoft Corporation as ( Microsoft.
Certified system administrator).Working in the IT and BPO companys. Totally having 16 years experience in IT-BPO field. I would like to see my profile by Recruiters and linked members.
What I do
- Microsoft Windows Servers 2003
- Microsoft windows server 2008R2
- Microsoft windows server 2025
- Lan and Wan Networks
- Cisco Routers Managing
- Remote support
- DNS & DHCP
- Cluster creations
- VMware
- SAN and NAS storage devices configuration
- ITIL ticketing tools
- ITSM service management
- Help desk
- L1 L2 L3 levels support
- Team management
- Project management
- Active directory (AD DS)
- Remote desktop(RDP)
- Remote assistance
- CRM management
- Network configuation
Experience
- 2008-02-05 – 2011-01-31First source Pvt Ltd. is the BPO company.Provided L2, :L3 support administration.Initially worked as customer support excutive.Here we are reciving Calls from allover India regarding Caller tune issue & Balance deduction issue.Then we are checking into Vodafone applications Balance sheet, Voice and Commverse applications.And resolving the customer issue.Finally tagging the whole call decription into CRM application management.Then submitting.
After one year worked as Technical support engineer to maintain Vodafone applications Like Balance sheet, Voice and Commverse applications.Manage these applications continuosly on network Nodes.Worked on Terminal server and thin client environment and Cluster configuration.Supporting Windows Platforms.
Hubli
- 2011-02-11 – 2013-02-28IBM India Pvt Ltd. is the company.Provided L2, L3 support of administration to manage Microsoft Windows servers 2003 R2, 2008R2.Troubleshooting Active directory issue, Network configuration issue, System problem BSOD, DNS-DHCP issues and Windows -Xp, 7, Vista operating system issues.Ticketing system was managed.Also worked o VMware project also.
manyata Tech Park Bangalore
- 1970 – 2019-02-28Concentrix technologies India Pvt Ltd.is the Company.Provided L2, L3 support of administration for managing Cyber security software ICM.WE are reciving technical issue calls from all over India. Then Remotely acessing the Client systems using corporate softwares like ammy admin then troubleshooting ICM software issues on Windows-Xp, 7 operating systems.Then finally the Call description from starting to ending ws tagged into CRM management.Then submitting.Ideacts innovations Pvt Ltd are the Client.So worked on Windows Platforms and Application support role.
Bangalore
- 2022-01-03 – 1970Provided L2, L3 support administration.Omsoftwares Pvt Ltd is the company.Working on the Cent operating systems & Microsoft windows operaing systems.The corporation members data from Tablet PC has transferring into server by using different applications and Technologies.Then data will be submitting to main Server.
Bangalore
Education
- 1997-03-10 – 2000-04-20B.Sc(electronics)
Completed Graduation B.Sc(elect) in KLE P. C. Jabin Science College
Vidyanagar, Hubli
- 2007-01-05 – 2008-01-30MCSE & CCNA (Microsoft Certified System Engineer) Courses in HCL Career Development Center.
Have Achieved Global Examinations Certificate from Microsoft Corporation as MCSE. Also completed Technical Course CCNA in HCL Career Development Center.
HUBLI
- 1985-03-12 – 1995-05-18Fathima High School
Have Completed Primary class in St..Marys School.And Completed High School in Fathima High School
Hubli