- Experience
- 4+ yrs
- Based in
- Nanjing,JiangSu,China
- Speaks
- Mandarin
- Skills
- 3
About
Always full of passion
What I do
- Good communication and expression
- good at learning
- self-motivation
Experience
- 2023-06-15 – 2026-01-311. Focus on the industrial and laboratory supporting fields, develop and implement annual sales strategies, lead the development of new customers and deep operation with existing customers, and accurately match the needs of industry customers;
2. Maintain customer relationships with over 50 key industrial/public institutions, visit key decision-makers more than 15 times per month, facilitate the signing of multiple million-level projects through customized solutions, and achieve a 100% renewal rate for core customers;
3. Conduct industry market research and competitive product analysis, optimize project plans based on industry technology trends and actual customer needs, and ensure sufficient profit margins while controlling costs;
4. As the core coordinator between the sales team and the internal technical, engineering, and design teams, I coordinated project milestone deliveries and collaborated with the technical team to address customer technical inquiries. The customer satisfaction rate reached 95%, significantly surpassing the industry average.
Nanjing
- 2022-03-03 – 2023-04-151. Responsible for maintaining customer relationships in enterprises and institutions, accurately identifying potential customer needs, driving secondary sales and referral business growth through efficient communication and problem solving, and honing core sales negotiation skills;
2. Serve as a communication bridge between customers and internal teams, promptly respond to customer inquiries, coordinate cross-departmental resources to resolve complex issues, enhance service efficiency and customer retention, and accumulate core experience in customer relationship management;
3. Regularly collect market feedback and competitive product trends, formulate data-driven analysis reports, provide decision support for the company's sales strategy adjustments, and enhance market sensitivity and business forecasting capabilities.
Nanjing
Education
- 2017-09-03 – 2022-06-15Suzhou University of Science and Technology
Suzhou University of Science and Technology is located in the west of the ancient city of Suzhou. It was established in September 2001 through the merger of the former Suzhou Urban Construction and Environmental Protection College and Suzhou Railway Teachers College. It is a general higher education institution jointly established by the central and local governments, with the majority of its management being overseen by Jiangsu Province. In the same year, it was listed as a key university for construction during the "Tenth Five-Year Plan" period by the People's Government of Jiangsu Province.
Suzhou,JiangSu,China
Work
